Contact Us
Whether you're choosing a christening gift, checking a size for tiny ears, or following up on an order — we're here, and we answer within 24 hours on weekdays.
Email us directly
Prefer your own inbox? Write to support@babymissyou.com.
To help us help you faster, please include:
- Your order number (it starts with # and is in your confirmation email) for any order inquiry.
- The product name or link if you're asking about a specific keepsake.
- Photos of the item and packaging if something arrived damaged, faulty, or incorrect. Contact us within 30 days of delivery for a free replacement or full refund.
Fulfillment warehouse
Orders are dispatched from our fulfillment center:
Baby Miss You Fulfillment Center
Rm 5, 8/F, Golden Industrial Building
16–26 Kwai Tak Street
Kwai Chung, New Territories
Hong Kong
This address does not accept customer returns — please start any return by email so we can send your prepaid U.S. label.
Before you write
You may find an instant answer in our FAQ, Shipping Policy or Returns & Refunds pages — sizing, delivery times and replacement steps are all covered there.